Having been in this business for the past ten years, I have seen a lot and I have experienced a lot. I think I can say that I know much of this industry. I have also met and have worked with most of the leaders and pioneers in the industry.
This is why I feel qualified to acknowledge a real expert that I met recently. Richard Crone (Crone Consulting) has an amazing gift to talk about and highlight the implications and components of mobile banking. I met him recently in California and was emmensely impressed with his insight and presentation backed up by excellent research.
He is also not scared to speak his mind, which I think is a needed quality at this stage in the mobile banking industry.